Deal Offers Air Travelers Hope for Better Service
FEBRUARY 15, 2013
Scott McCartney, Wall Street JournalCombining American Airlines and US Airways to create the nation's largest carrier means serious short-term disruption and adjustment. But the great hope for travelers is that after the initial disruptive integration and the policy-change aggravation, a merged American can actually provide good service and be a more-stable airline with wider reach, newer planes and happier employees. Bottom line: The merger is about better airline service in the U.S.Read more: WSJ