(Stock image) Tech support from India is possible because so many people there speak English, and good telephone and Internet services have become so cheap. You might say, though, that the original information superhighway was language itself.
"Q" is for Cuba, and Other Tales from Tech Support
MAY 24, 2010Ruth Walker, CS Monitor
A week of computer woes prompts the Christian Science Monitor's language columnist, Ruth Walker, to note how language and technology substitute for one another.
Read the column: /www.csmonitor.com/The-Culture/Verbal-Energy/2010/0521